Services & Support

We know that the journey doesn’t end once the installation of your vending solution is complete.

We pride ourselves on providing the highest level of customer service, making sure you receive the support you need throughout the process.

Whether you want to develop your inventory management solution or need technical assistance, our expert team are on hand to support you.

Unparalleled Expertise

Our mission is to understand the unique requirements of your supply chain and work with you to identify the most suitable inventory management solution, expertly configured to tick the boxes. We know the installation of new equipment can be a challenge in busy working environments. That’s why our equipment is built, configured and tested ahead of delivery to ensure a seamless installation. As your business evolves and your requirements change, our experts will support you with everything from company personnel changes to a full redesign of the system.

Remote and On-site support

Our inventory management solutions are designed to withstand harsh industrial environments with little maintenance. With our exclusive remote connection software, device health checks, scheduled upgrades and emergency maintenance can be conducted remotely. When a site visit is required, our team of expert engineers are available for prompt and efficient service.

Training and Development

User and administrator training is part of every installation, from vending machine operators and shop floor supervisors to sales and financial teams. After installation our friendly team is on hand to provide expert support every step of the way. Our partners benefit from unlimited training sessions, conducted with your teams remotely or at our Midlands based Demo Centre.

Contact us today

At Tooling Intelligence we offer a comprehensive range of point of use vending solutions for a variety of industrial applications.